PERANCANGAN PROGRAM “KEPOINBRANDYUK” SEBAGAI DATABASE MARKETING DI PT SURYA CITRA MEDIA Tbk.

Rizca Haqqu, Salma Annisafitri

Abstract


Komunikasi pemasaran adalah kunci untuk memahami kebutuhan pelanggan dan mempertahankan keberhasilan merek. Melalui proses ini, perusahaan dapat menghubungkan produk atau layanan mereka dengan pelanggan potensial, membangun citra merek yang kuat, dan mempengaruhi keputusan pembelian. Penggunaan database marketing memungkinkan analisis kinerja yang lebih efektif, memberikan keunggulan kompetitif bagi media seller dengan komunikasi  pemasaran yang lebih terarah. PT Surya Citra Media Tbk (SCM) selaku media seller berinovasi dengan menciptakan proyek “KepoinBrandYuk” untuk mengoptimalkan komunikasi pemasaran B2B melalui database marketing. Program ini mengumpulkan data potential clients, termasuk informasi aktivasi, industri, dan tren pasar yang membantu dalam pendekatan yang lebih baik kepada calon media buyer. Perancangan program “KepoinBrandYuk” diharapkan dapat memperbesar basis klien potensial SCM, meningkatkan kompetensi riset dan pengolahan data, serta mempertahankan posisi SCM di industri media yang kompetitif.


Keywords


Database Marketing, Komunikasi Pemasaran B2B, Model Komunikasi Pemasaran, Program “KepoinBrandYuk”, PT Surya Citra Media Tbk.

Full Text:

PDF

References


Ada 3.000 Acara Tahun Ini, Potensi Ekonominya Rp 162 Triliun. (2023). kompas.id. https://www.kompas.id/baca/ekonomi/2023/05/22/3000-event-hadir-di-indonesia-sepanjang-2023

Akhter, S., Rahman, N., & Ullah, M. (2019). Development of a Customer Information Database System. Advances in Human and Social Aspects of Technology, 166–188. https://doi.org/10.4018/978-1-5225-6367-9.ch009

Annur, C. M. (2022). Pengguna Internet Meningkat, Riset Nielsen Indonesia: TV Tetap Nomor Satu. Katadata. https://databoks.katadata.co.id/datapublish/2022/12/09/pengguna-internet-meningkat-riset-nielsen-indonesia-tv-tetap-nomor-satu

Ballantyne, D., Christopher, M., & Payne, A. (2003). Relationship Marketing: Looking Back, Looking Forward. Marketing Theory, 3(1), 159–166. https://doi.org/10.1177/1470593103003001009

Berger, A. A. (2016). MESSAGES. Routledge.

Blattberg, R. C., & Allenby, G. M. (2010). Perspectives on Promotion and Marketing. World Scientific.

Blattberg, R. C., Kim, B. D., & Neslin, S. A. (2010). Marketing. Springer Science & Business Media.

Brown, J. S., & Duguid, P. (2017). The Social Life of Information. Harvard Business Review Press.

C, A. J. (2011). Business Market Management (B2B): Understanding, Creating, and Delivering Value. Pearson Education India.

Carrion, L. (2018). B2B Marketing: Definition, Types, and Examples of Business Models.

Chen, J. (2020). Business-to-Business (B2B). Investopedia.

Chen, N. (2022). Research on E-Commerce Database Marketing Based on Machine Learning Algorithm. Computational Intelligence and Neuroscience, 2022, 1–13. https://doi.org/10.1155/2022/7973446

Clow, K. E., & Baack, D. E. (2021). Integrated Advertising, Promotion, and Marketing Communications, Global Edition. Pearson Higher Ed.

Creswell, J. W., & Creswell, J. D. (2018). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. SAGE Publications, Inc. https://lccn.loc.gov/2017044644

Domazet I, Zubović J, Jeločnik M, (2010), Database marketing as a source of competitive advantage of financial organizations, Bulletin Vol. 62, No. 5B,

Drozdenko, G. Drake, P. (2002). Optimal database marketing. Thousand Oaks: Sage Publica- tions Inc

Dwi Purniati, Samsu, & Adi Iqbal. (2022). Pemanfaatan Media Televisi dalam Memenuhi Kebutuhan Informasi Masyarakat Desa Sungai Ruan Ilir Kabupaten Batang Hari. Journal of Religion and Film, 1(1), 19–36. https://doi.org/10.30631/jrf.v1i1.3

Endres, H., Helm, R., & Dowling, M. (2020). Linking the types of market knowledge sourcing with sensing capability and revenue growth: Evidence from industrial firms. Industrial Marketing Management, 90, 30–43. https://doi.org/10.1016/j.indmarman.2020.06.004

Fielding, M. (2006). Effective Communication in Organisations. Juta and Company Ltd.

Fill, C. (2005). Marketing Communications. Pearson Education.

Fill, C. (2006). Simply Marketing Communications. Pearson Education.

Fill, C. (2009). Marketing Communications. Pearson Education

Fill, C., & Osmond, L. (2017). Marketing Communications. Edinburgh Business School.

Fill, C., & Turnbull, S. (2019). Marketing Communications. Pearson UK.

Fortner, R. S., & Fackler, P. M. (2014). The Handbook of Media and Mass Communication Theory. John Wiley & Sons.

Hansen, K. A., & Paul, N. (2015). Information Strategies for Communicators. MINNEAPOLIS, MINNESOTA.

Hargie, O., & Tourish, D. (2009). Auditing Organizational Communication. Routledge.

Haqqu, R. (2020). Era Baru Televisi dalam Pandangan Konvergensi Media. REKAM Jurnal Fotografi Televisi Dan Animasi, 16(1), 15–20. https://doi.org/10.24821/rekam.v16i1.3721

Hughes, G., Fill, C., & Fill, (2004). Marketing Communications. Butterworth-Heinemann.

Išoraitė, M. (2016). MARKETING MIX THEORETICAL ASPECTS. International Journal of Research - Granthaalayah. https://doi.org/10.29121/granthaalayah.v4.i6.2016.2633

Ivana Domazet & Jovan Zubovic (2011). "Database Marketing Based Business Development – The Case of Serbian Financial Sector," Book Chapters, in: Stefan Bogdan Salej & Dejan Eric & Srdjan Redzepagic & Ivan Stosic (ed.), Contemporary Issues in the Integration Processes of Western Balkan Countries in the European Union, chapter 24, pages 389-404, Institute of Economic Sciences.

Jangan Pelit! Warga RI Diminta Belanja di 3000 Event 2023. (2023). CNBC Indonesia.

https://www.cnbcindonesia.com/market/20230228135354-17-417616/jangan-pelit-warga-ri-diminta-belanja-di-3000-event-2023

Jusuf, C. S., & Hermanto, D. R. (2019). APAKAH IKLAN TELEVISI MASIH KUAT MEMPERSUASI KONSUMEN DI ERA TEKNOLOGI, KOMUNIKASI, DAN INFORMASI. Jurnal Ilmiah Bisnis Dan Ekonomi Asia, 13(1), 37–45. https://doi.org/10.32812/jibeka.v13i1.100

Kitchenko, O., & Kuchina, S. (2018). Enterprise communication policy indicators analysis as a part of marketing audit. Tehnologìčnij Audit Ta Rezervi Virobnictva, 3(4(47)), 51–54. https://doi.org/10.15587/2312-8372.2019.170686

Kominfo, P. (n.d.). Tren Positif Pemirsa TV Digital, Sinyal Kesiapan Masyarakat. Website Resmi Kementerian Komunikasi Dan Informatika RI. https://www.kominfo.go.id/content/detail/47127/tren-positif-pemirsa-tv-digital-sinyal-kesiapan-masyarakat/0/artikel

Kotler, P., Armstrong, G. M., & Opresnik, M. O. (2018). Principles of Marketing.

Kotler, P., Keller, K., Brady, M., Goodman, M., & Hansen, T. (2019). Marketing Management. Pearson UK.

Kupec, V. (2018). Risk Audit of Marketing Communication. In European Research Studies Journal: Vol. XXI (Issue 1, pp. 125–132).

Kupec, V., Lukáč, M., Štarchoň, P., & Bartáková, G. P. (2020). Audit of Museum Marketing Communication in the Modern Management Context. International Journal of Financial Studies, 8(3), 39. https://doi.org/10.3390/ijfs8030039

Kusumastuti, A., & Khoiron, A. M. (2019). Metode penelitian kualitatif. Lembaga Pendidikan Sukarno Pressindo (LPSP).

Lim, W. M. (2020) A marketing mix typology for integrated care: the 10 Ps. Journal of Strategic Marketing, 29(5), 453–469. https://doi.org/10.1080/0965254x.2020.1775683

Lim, W.M. (2023). Transformative marketing in the new normal: A novel practice-scholarly integrative review of business-to-business marketing mix challenges, opportunities, and solutions. Journal of Business Research, 160, 113638. https://doi.org/10.1016/j.jbusres.2022.113638

Liu, G., Chen, Y., & Ko, W. W. (2024). The influence of marketing exploitation and exploration on business-to-business small and medium-sized enterprises’ pioneering orientation. Industrial Marketing Management, 117, 131–147. https://doi.org/10.1016/j.indmarman.2023.12.012

Micheaux, A., & Bosio, B. (2019). Customer Journey Mapping as a New Way to Teach Data-Driven Marketing as a Service. Journal of Marketing Education, 41(2), 127–140. https://doi.org/10.1177/0273475318812551

MSi, H. Z. a. S. (2021). Metode Penelitian Kualitatif. CV. Syakir Media Press.

Povolná, L. (2017). MARKETING COMMUNICATIONS ON B2B MARKETS. https://doi.org/10.7441/dokbat.2017.29

Ranjbarfard, M., & Ahmadi, S. (2020). A Study of Data Requirements for Data Mining Applications in Banking. Journal of Digital Information Management, 18(3), 109. https://doi.org/10.6025/jdim/2020/18/3/109-117

Ravat, L., Hemonnet-Goujot, A., & Hollet-Haudebert, S. (2023). Exploring how to develop data-driven innovation capability of marketing within B2B firms: Toward a capability model and process-oriented approach. Industrial Marketing Management, 118, 110–125. https://doi.org/10.1016/j.indmarman.2023.12.015

Romer, Jamieson, Bleakley, & Jamieson, K. (2014). Cultivation Theor y Its History, Current Status, and Future Directions. In The Handbook of Media and Mass Communication Theory (1st ed.). John Wiley & Sons, Inc.

Schultz, D. E., & Kitchen, P. J. (2000). Communicating Globally. McGraw Hill Professional.

Schultz, D. E., Tannenbaum, S. I., & Lauterborn, R. F. (1993). Integrated Marketing Communications. McGraw Hill Professional.

Seebacher, U. G. (2021). The B2B Marketing Ecosystem: Finding Your Way Through the World of Colorful B2B Terms! Management for Professionals, 31–52. https://doi.org/10.1007/978-3-030-54292-4_2

Seebacher, U. G. (Ed.). (2021). B2B Marketing. Management for Professionals. https://doi.org/10.1007/978-3-030-54292-4

Sumiati, S., Setiawan, M., & Islam, M. F. (2022). Pelatihan Strategi Bisnis Berkelanjutan di Era Pandemi Covid-19 bagi Start-Up Business. Jurnal Karinov, 5(3), 181–186.

Valdez Mendia, J. M., & Flores-Cuautle, J. J. A. (2022). Toward customer hyper-personalization experience — A data-driven approach. Cogent Business & Management, 9(1). https://doi.org/10.1080/23311975.2022.2041384

Warner, C. (2011). Media Selling. John Wiley & Sons.




DOI: https://doi.org/10.46576/jnm.v8i1.4849

Article Metrics

Abstract view : 32 times
PDF – 9 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 Rizca Haqqu, Salma Annisafitri

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Jurnal Ilmu Komunikasi Network Media Terindex pada:

   

Jurnal Ilmu Komunikasi Network Media Berkolaborasi dengan:

 

JURNAL ILMU KOMUNIKASI NETWORK MEDIA  published by :

FAKULTAS ILMU SOSIAL DAN ILMU POLITIK

UNIVERSITAS DHARMAWANGSA

Alamat : Jl. K. L. Yos Sudarso No. 224 Medan
Kontak : Tel. 061 6635682 - 6613783  Fax. 061 6615190
Surat Elektronik : network@dharmawangsa.ac.id

 

 Creative Commons License

Jurnal Ilmu Komunikasi Network Media by Universitas Dharmawangsa is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at http://jurnal.dharmawangsa.ac.id/index.php/junetmedia/index